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LEGAL INFORMATION

Last updated: November 30, 2024

  • 1. What services do you offer?
    We specialize in branding, graphic design, website design & development, promotional videos, and consulting. From creating a brand identity to crafting a memorable online presence, we’re here to guide you every step of the way.
  • 2. How do I get started with your services?
    To begin, simply book a consultation with us. We’ll discuss your goals, vision, and needs to ensure we’re the right fit for your project.
  • 3. Do you work with small businesses?
    Yes, we love partnering with small businesses! Whether you’re just starting out or looking to rebrand, we provide tailored solutions that meet your unique goals.
  • 1. What’s your design process like?
    Our process is collaborative and strategic. From the initial consultation to the final product, we work closely with you to ensure your vision is realized. We focus on understanding your brand, refining your message, and executing a design that resonates.
  • 2. How long does a project typically take?
    Project timelines vary depending on the scope and complexity. A typical branding project can take anywhere from 2 to 6 weeks, while websites may take 4 to 8 weeks. We’ll give you a detailed timeline once we understand your needs.
  • 3. How do you ensure my website is mobile-friendly?
    All of our websites are designed with a mobile-first approach, ensuring they look and perform flawlessly on all devices. We test on various screen sizes and browsers to ensure optimal functionality.
  • 1. Can you help with existing brand assets?
    Absolutely! We can refresh or refine your current branding, ensuring that it aligns with your vision and goals. Whether it's a logo redesign, updated website, or new promotional materials, we’re here to help.
  • 2. Do you provide graphic design for social media?
    While we specialize in branding and web design, we can create eye-catching graphics for social media posts as part of your branding package. Social media design can help maintain brand consistency across platforms.
  • 3. Do I need to provide content for my project?
    For most projects, we ask that you provide any existing content, such as text, images, and videos. If you're not sure what to include, we’ll guide you on what’s needed to get started.
  • 4. Do you offer video production services?
    Yes, we create promotional videos, testimonial videos, and other branded video content. We handle the entire process from concept to production, ensuring the final result aligns with your brand’s message.
  • 5. What happens if I’m not satisfied with my project?
    We aim for complete satisfaction, so we offer revisions throughout the design process. If you’re still not satisfied, we’ll work closely with you to make necessary adjustments until you’re happy with the final result.
  • 1. Do you offer website maintenance?
    Yes, we provide ongoing website maintenance packages. Whether it’s updating content, managing plugins, or improving performance, we offer flexible support to keep your site running smoothly.
  • 2. Do you offer any packages or discounts?
    We offer customized packages to suit your needs. During our consultation, we’ll discuss your project requirements and suggest a package that fits. We occasionally offer discounts for first-time clients or specific services, so stay tuned!
  • 3. What is your payment structure?
    We require a deposit to start the project, with the remaining balance due upon completion. We offer flexible payment options and can discuss the best approach during your consultation.
  • 1. How do I know if my brand needs a redesign?
    If your current branding no longer reflects your business’s vision or resonates with your target audience, it might be time for a redesign. We can help assess your current brand and recommend improvements based on your goals.
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